ReactorCX completes its SOC 2® Audit! Security is our Top Priority.

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SOC 2 Type II
Compliance Report

Security, availability, and confidentiality - independently audited to meet enterprise data protection standards.

SOC 2 Certified
Certified Loyalty Methods
SOC 2 Type II
Security Availability Confidentiality
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Born in the Cloud, Built to Scale Loyalty to Infinity

Empowering your business with seamless, cloud-native loyalty solutions that grow effortlessly as you scale—delivering unparalleled experiences at every stage.

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Continuous Delivery with Zero Downtime

Our system is designed to run continuously without downtime, scheduled or unscheduled. Our cloud-native architecture allows platform and program updates without interruptions over many years.

  • Microservice Architecture: Scales up and down with traffic volume, stays resillient in the face of individual instance failures and replaces them transparently.
  • Fast No-SQL Database: Delivers fast real-time transaction processing, with real-time replication and fault tolerance.
  • Distributed Message Brokers: Powered by Apache Kafka, our powerful event backbone is handling hundreds of millions of events daily.

Program Complexity and Change Velocity at Scale

With some of our retail clients rolling out hundreds of promotions monthly, our platform is built to safely and competently deliver program changes at any time!

  • Multiple Programs: Enables capability to handle regional programs and/or multiple programs for the same brand.
  • Program Import/Export: Enables fast changes with confidence by allowing promos to be tested in lower environments and deployed to production without manual steps.
  • Folders and Rulesets: Enables efficient management of program complexity, creating mini-programs within a larger program and setting up attribute based access control for folders or even individual rules.
Drive Loyalty Success with One Platform

Choose the best in class solution, team and process to get there.

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