ReactorCX completes its SOC 2® Audit! Security is our Top Priority.

Life at Loyalty Methods 

Loyalty Is What We Build Together

At Loyalty Methods, people are at the center of everything we do. Whether you evolve ReactorCX in a technical role or help bring loyalty programs to life for our clients, you see your work live in the hands of millions of members every day.

Our Core Values

These principles guide how we evolve ReactorCX, run loyalty programs for our clients, and show up for each other every day.

Collaboration

We solve hard problems together. Engineers, product, delivery, sales, marketing and customer success teams share context early, review each other’s ideas and bring in the right people when it matters. No one is left alone with a critical issue.

Innovation

We are builders at heart and practical in how we ship. We look for simpler, smarter ways to handle complex loyalty logic, high volume data and zero downtime migrations, then fold what we learn back into ReactorCX and our delivery methods.

Integrity

Our work touches real revenue, customer experiences and program liability. That demands honesty, clear communication and follow through. We say what is true, document what we have done and own the outcome with our clients and our teammates.

Growth

We expect people to grow along with the platform and the business. That can mean learning a new technology, owning more of a client program or mentoring someone earlier in their career. Feedback is frequent and there is room to learn, not only deliver.

Inclusivity

We work across offices, time zones and cultures. Different backgrounds and perspectives make our ideas and our products better. Every voice is welcomed, we assume good intent and we make sure decisions do not depend on being in the loudest room.

Passion

We care about the craft and the result. Passion shows up in thoughtful design, clean data models, well run cutovers and in celebrating wins together when a new program or migration goes live without a blip.

Meet Our Team

Our people make the difference. Here is what life at Loyalty Methods feels like from the people who shape it.

A Workplace Designed for You

We operate as a hybrid, distributed team, with primary hubs in Dallas and Hyderabad and teammates across the United States in cities like New York, Seattle, the Bay Area and Arizona. Whether you are in an office, a shared workspace or at home, you have the tools and support to do your best work.

Modern Workspaces

Bright, flexible and tech enabled environments support both deep individual focus and fast collaboration.

Collaboration Zones

Meeting rooms, brainstorm areas and always on communication tools help distributed teams work as one for design reviews, client sessions and major launches.

Relax & Recharge

Comfortable breakout spaces and wellness friendly routines help you reset, think clearly and maintain energy during busy periods.

Remote Friendly

Daily standups, async communication, clear documentation and regular in person team time help everyone stay connected to the mission, not just the work.

If you want meaningful problems, clear ownership and teammates who care about getting it right, you will feel at home here.