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Make Retail Customers Come Back  Again and Again

Real-time rewards. Personalized incentives. One loyalty engine built for every storefront and ecommerce site. From big-box to specialty to online-only, ReactorCX adapts to your customer journeys to drive visits, boost spend and simplify loyalty across every touchpoint.

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Customer Loyalty Software for Retail Chains and Stores Hero

Real Time Loyalty Rewards That Drive Retail Growth

ReactorCX delivers rewards instantly at the register or online giving retailers the power to increase spend lift engagement and bring customers back faster.

Live Analytics  & Tracking

  • +35% repeat visits.
  • +25% average order value.

Benefits

  • Higher promo engagement.
  • Lower churn with smart nudges.
  • Instant checkout redemption.
  • More known members at POS and online.

Retail Loyalty Challenges Today

Today’s retail leaders know loyalty matters. But scaling it is harder than it looks. From data silos to disconnected channels, most loyalty programs are stuck in reactive mode instead of revenue mode.

  • Loyalty data is fragmented across platforms with no single source of truth.
  • Legacy systems delay rewards and limit campaign speed.
  • Mobile and ecommerce shoppers often go unrecognized.
  • Personalization lacks context and behavior-based targeting.
  • Reporting is manual and inconsistent across teams.
INDUSTRY CHALLENGES
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Turn Loyalty into a Revenue Driver for Every Store and Site

ReactorCX bridges your POS ecommerce and campaign systems so you can act in real time personalize at scale and drive measurable impact.

  • Reward in real time Recognize purchases visits and behaviors instantly across ecommerce and in store.
  • Personalize with precision Serve offers based on products locations and shopper patterns without manual setup.
  • Unify your stack Integrate with ecommerce platforms mobile apps CDPs and CRMs using built in connections.
  • Scale with confidence Support multi brand multi region and franchise programs without replatforming.

Run Retail Loyalty at Scale with the Features That Matter

ReactorCX gives you the enterprise-grade loyalty engine retail demands with the flexibility to personalize, scale, and optimize every touchpoint.

Instant or Deferred Earn

Reward purchases immediately or hold until returns clear and trips are complete.

Flexible Redemptions

Redeem across channels with points split pay linked pay or variable burn logic.

Real-Time Notifications

Show rewards balances tier progress and eligible offers in the moment.

Promotion Engine

Launch offers fast with date location spend and SKU-based logic.

Zero-Downtime Deployment

SafeSwitch™ allows migration without disrupting current systems.

FeedXChange™ Integration

Map events and records from CRMs ecommerce and partner systems.

Benefits

  • Drive return visits with behavior-based campaigns.
  • Sync all purchases to one loyalty wallet.
  • Trigger rewards by segment, product, or location.
  • Manage offers tiers and segments without waiting on IT.
  • SOC ready GDPR compliant with encryption and RBAC baked in.
  • Support parallel tiers auto upgrades and rule-driven requalification.

Why Loyalty Methods and ReactorCX

Enterprise-grade loyalty built for modern retail complexity with the flexibility speed and experience your teams demand

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Trusted by the world’s most recognized retailers

We power loyalty for 7 Eleven BP MGM Resorts and other global brands running high scale high stakes loyalty programs.

Built for real retail operations

Designed for omnichannel rewards multi region structures and hybrid tech stacks with no need to rip and replace.

Zero-Downtime Deployment with SafeSwitch™

Go live seamlessly using SafeSwitch™ and ThreadSync™ to migrate from legacy systems without disruption.

Real time loyalty engine with proven results

Trigger rewards instantly based on spend behavior product mix or lifecycle moment and see measurable lift in return visits and AOV.

Ready to Make Loyalty Your Retail Growth Engine?

We’ll walk you through the platform and show exactly how it fits your stores, systems, and strategy

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FAQ

 Yes. ReactorCX is built for omnichannel use across POS, ecommerce, and mobile environments.

No. The platform supports multi-size deployments and can scale with your business needs.

Yes. Campaigns can be configured by store location, customer segment, product category, and more.

No. SafeSwitch™ enables zero-downtime cutover, and ReactorCX integrates with existing tech stacks.

Track repeat visits, average order value, redemption rates, tier progression, and other loyalty metrics directly in your dashboard.