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Partner ecosystems on one ledger

ReactorCX is the enterprise loyalty platform for programs where partners fund, earn and redeem value: co-brand cards, fuel and grocery alliances, airline and hotel partners, franchise owners and vendor-funded offers. Every accrual is tagged to its funding source, partner wallets hold the value, and settlement runs from the same lineage that finance reconciles.

The problem

Partners want one program. Their finance teams want their own books.

A partner-funded offer is a receivable. A franchisee-funded redemption earned at another owner's store has to net out correctly. A co-brand issuer, a fuel partner and a dining partner each have their own settlement terms, their own rate changes and their own auditors. Programs that treat partner value as "just points" end the year in settlement disputes with no activity lineage to resolve them.

The approach

Source-tagged value, settled from lineage

  • Partner wallets and sub-balances: funded value held per partner, venue, outlet or owner; sub-balances can run negative for an individual partner.
  • Source attribution on every accrual: rule, partner, brand, currency, timestamp and expiry travel with the points.
  • Vendor funding and escrow: hold or vest value until conditions are met, then release; vendor-funded offers managed and reconciled in the platform.
  • Settlement and partner billing: funding and reimbursement allocated across partners with date-relative accuracy when rates change.
  • Franchise settlement: reconcile funded value between independently owned stores and roll it up to headquarters.
How it works

Partner activity, from feed to settlement

01

Partner systems

Card issuer, fuel partner, dining partner, franchise POS.

02

FeedXChange

Ingests and normalizes activity in any format, real time or batch.

03

Activity engine

Earn or burn evaluated; accrual tagged to partner, brand, currency.

04

Partner wallet

Funded value and sub-balances updated per partner.

05

Settlement

Billing and reimbursement allocated; transaction-level export to finance.

External partnerData exchangeReactorCXReconciled
Partner value keeps its funding source from the first event to the settlement file.

Walk through your partner economics with the team that built the settlement model.

Book a financial controls review
Proof

bp Earnify: five brands, dozens of partners, one program

bp runs one loyalty and discounting program that unifies bp, ampm, Amoco, Thorntons and TravelCenters of America across sites on different underlying systems, with integrated partners onboarded by the bp team. It is the clearest production example of partner economics running on one engine with attribution underneath.

Read the bp story

50+
Integrated partners in bp Earnify
How this is measured

Integrated partners in bp Earnify at the as-of date.

5
Brands unified in bp Earnify
How this is measured

Fuel brands unified in the bp Earnify program on ReactorCX.

Capabilities

Partner capabilities by program type

Partner ecosystem capabilities in ReactorCX
Program typeWhat has to workReactorCX capability
Co-brand cardCard-linked earn, tier recognition, issuer settlementCo-brand card earn on a single instance; co-brand accrual on every linked-card purchase; issuer settlement and attribution
Coalition and alliancePartner accrual, real-time partner burn, automated reconciliationExternal partner earn and burn in real time; automated reconciliation; self-service partner onboarding through FeedXChange
Vendor-funded offersWho pays for what, proven at line levelVendor-funded offer management and reconciliation; source-tagged points for co-brand settlement
Franchise and dealer networksEarn anywhere, redeem anywhere, owners' economics protectedOne member database with cross-store earn and burn; settlement between owners; central, franchisee-funded or hybrid funding models
Multi-venue operatorsOne wallet on top, venue P&L underneathPer-venue attribution and settlement; sub-balances that can run negative per venue
Marketplace rewardsInternal and externally fulfilled rewards in one catalogRewards catalog with external fulfillment tracked through the platform

The financial model behind these capabilities is described on Financial Integrity; the integration mechanics in Integration Guides.

FAQ

Partner ecosystem questions

How does ReactorCX settle partner-funded loyalty value?

Every earn and burn is source-tagged by partner, venue, outlet or channel. Partner wallets hold funded value, sub-balances can run negative for an individual partner, and settlement and partner billing allocate funding and reimbursement with date-relative accuracy when rates change. Transaction-level records export for reconciliation.

How do partners get their data into the program?

FeedXChange ingests and normalizes partner activity in any format, in real time or in batch, and keeps product, location and partner data current so new partners and offers flow into running promotions automatically. Partners can be onboarded through self-service.

Can a coalition or co-brand program run on ReactorCX?

Yes. ReactorCX supports co-brand card earn on a single instance, coalition-style partner earn and burn in real time, vendor-funded offer management and reconciliation, and escrow or vesting of value until conditions are met.

Know who funds what, and prove it at settlement.

The Financial Controls Review walks through liability, attribution, settlement and audit using your own partner rules.