ReactorCX completes its SOC 2® Audit! Security is our Top Priority.

SOC 2 Type II
Compliance Report

Security, availability, and confidentiality — independently audited to meet enterprise data protection standards.

SOC 2 Certified
Certified Loyalty Methods
SOC 2 Type II
Security Availability Confidentiality
View full report
ReactorCX — Hero

Enterprise Loyalty Platform.
Built for Complexity and Scale.

ReactorCX powers loyalty programs where members don't just enroll — they return, engage, and grow in value.

Native Loyalty & Discounting Engine
AI-Powered Program Intelligence
API-First, Real-Time Engagement
Zero Downtime. Always On. Any Scale.
Control Center
Members
Analytics
Programs
Program Mgmt
Promotions
Journeys
AI Inbox 3
Platform
Administration
Enterprise Loyalty Program
AI Active
New Campaign
JD
Control Center
Welcome back, Jordan · Enterprise Loyalty Program · Synced just now
Active Members
14.2M
↑ 3.8% this month
Points Issued MTD
2.6M
↑ 12% vs last
Redemption Rate
34.7%
↑ 2.1 pts
Active Campaigns
8
4 live today
Member Engagement · Last 8 Weeks
↑ 18% overall
Earn activity
Redemptions
Tier Distribution
Silver
38%
Gold
28%
Platinum
22%
Diamond
12%
Live Campaigns
Coffee Tuesday
+28%
Summer BOGO
1.1M
Welcome Series
Active
Multipack Bundle
Active
ReactorCX
JD
AI Assistant
+ New

TRUSTED BY

Years of Loyalty Experience
0 +
Active Loyalty Members
0 M+
Safely Migrated Transactions
0 B+

Why Enterprise Teams Choose Loyalty Methods and ReactorCX

ReactorCX is a real-time, API-first loyalty platform processing 2.6 billion transactions annually across retail, fuel, hospitality, and financial services, with sub-100ms response times and zero-downtime migration proven at scale.

Real-Time
Relationships.
Sub-Second
Response Time

ReactorCX was architected in 2018 for real-time loyalty at enterprise scale.

Sub-Second Loyalty Transaction Response Times

Members earn at the pump, redeem at checkout, and hit tier milestones mid-journey. ReactorCX responds in milliseconds across every channel, every time. No queuing, no lag.

Every Promotion Type. Every Industry.

ReactorCX runs promotions, tiers, rewards, gamification, and discount arbitration across retail, fuel, hospitality, gaming, and financial services on a single loyalty engine.

Event-Driven Member Engagement

Every transaction generates a real-time signal. Your brand responds before the member walks out the door.

Learn More
Complexity Is Our
Comfort Zone.
600M+
Members Migrated

Enterprise loyalty touches every system in your organization. ReactorCX was built to integrate into complex, multi-vendor technology stacks and operate reliably inside them.

API-First Loyalty Platform Architecture

ReactorCX connects to your existing POS, ESP, CRM, CDP, and partner systems through a fully API-driven architecture, with proven integrations across 30,000+ locations.

ThreadSync™ Loyalty Platform Implementation

Parallel specialized tracks, one team per domain. Each track moves independently so your program launches on a predictable timeline.

SafeSwitch™ Zero-Downtime Loyalty Migration

ReactorCX replays production traffic against your live system until outputs match exactly. Zero disruption. Zero data loss. Every time.

Learn More
Enterprise-Grade Scale.
Proven in Production.
2.6B
Annual Transactions

Most platforms claim enterprise scale. Few have actually run it. ReactorCX has, across every industry, every promotion type, every stage of the lifecycle.

2.6 Billion Annual Transactions

Fuel forecourts, casino floors, hotel check-ins, retail registers. The same engine handles all of it — without degradation.

Cloud-Native by Design

Built to scale, update, and stay live without interruption. Not retrofitted. Not patched. Built right.

Zero Downtime Since March 2020

One client has run continuously on ReactorCX for over six uninterrupted years. That is not a stress test. That is production.

Learn More
Real-Time Loyalty Engagement Program
Flexibility via Composable and Extensible Tools
Handles Multiple LOBs and Industries

Provides Flexible Modeling

Handles Complex Programs

Implement with Confidence, Speed and Safety

Switch from Legacy Systems with Zero Downtime and Zero Risk. Guaranteed.

ThreadSyncTM

Project Methodology

Discover the power of focused, parallel delivery.

SafeSwitchTM

Cut-over Process

Switch out legacy systems with zero risk and zero downtime.

Experienced Team

Work with top Loyalty talent with decades of experience.

Our Customers Love Us

Loyalty Methods has been a crucial partner, providing a flexible platform and bringing an experienced team that has partnered well with BP to deliver on our initiatives with excellence and dedication.

They are experts in their ​space and provide excellent solutions, creativity and out of ​the box thinking.

LM’s focus on innovation, agility, and successful, seamless delivery has made a massive difference in our efforts​.

Drive loyalty success with one platform

Choose the best in class solution, team and process to get there.