Loyalty Methods' ReactorCX Loyalty Platform Achieves SOC 2® Type II Security Compliance

Loyalty Methods Corp (loyaltymethods.com), providing the ReactorCX software application a real-time, cloud-native, multi-channel loyalty engagement platform designed to empower sophisticated customer experiences, today announced its successful completion of its Type 2 SOC 2 audit as of January 10, 2025 for the period of June 2024 to December 2024 as it looks to demonstrates ReactorCX’s ongoing commitment to protecting sensitive customer data and maintaining robust security protocols. The SOC 2 audit was conducted by CertPro, an independent CPA firm, the leading provider in cybersecurity compliance trusted by global organizations, examining Loyalty Methods’ controls against the stringent Trust Service Criteria, which include:

Published 24 Jan 2025

Irving, Texas · January 22, 2025

Trust Service Criteria

Security

Protection against unauthorized access.

Availability

Ensuring systems are operational and available as agreed.

Confidentiality

To ensure that information defined as confidential within the system is protected.

“While we have been SOC 1 compliant for years, this new level of certification is important in reassuring our clients that RCX takes compliance controls seriously and is truly an enterprise-ready solution.”

— Emil Sarkissian, CEO, Loyalty Methods

About the SOC 2 Examination

Established by the American Institute of Certified Public Accountants (AICPA), the SOC 2 examination is designed for organizations of any size, regardless of industry and scope, to ensure the personal assets of their potential and existing customers are protected. SOC 2 reports are recognized globally and affirm that a company’s infrastructure, software, people, data, policies, procedures and operations have been formally reviewed. Loyalty Methods Corp. will perform a SOC 2 assessment on an annual basis.

Get in Touch

Learn More About ReactorCX and Our Commitment to Security

Contact our team at info@loyaltymethods.com

About Loyalty Methods

Loyalty Methods powers enterprise loyalty programs through ReactorCX, its flagship cloud-based loyalty management platform. The secure, scalable platform enables organizations to create, manage, and optimize customer loyalty programs while maintaining the highest standards of data protection. Learn more at loyaltymethods.com.

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