Request ยท Security documentation
Request the Security Pack
The security pack is the documentation procurement and security teams need to assess ReactorCX, the enterprise loyalty platform: the SOC 2 Type II report, a penetration-test summary letter, a completed standard security questionnaire, a data-flow diagram, the sub-processor list, a data processing agreement template and an incident-response summary. It is delivered through the Trust Center after a click-through NDA.
Request the session
What you get
- SOC 2 Type II report (current period)
- ISO/IEC 27001:2022 certificate
- Penetration-test summary letter
- Completed standard questionnaire (SIG Lite or CAIQ)
- Data-flow diagram and sub-processor list
- Data processing agreement template and incident-response summary
- Delivered by
- Security and compliance owner
- Turnaround
- Same-day access when your domain matches an open opportunity; otherwise within 1 business day
- Duration
- Access for the duration of your review
- Prerequisites
- Work email and a stated purpose. A click-through NDA is accepted in the Trust Center before download. Requests attach to a vendor review or open a compliance ticket; they are not sales leads.
What happens next
- We check your domain against open engagements; known opportunities get same-day access.
- You receive a Trust Center link and accept the click-through NDA.
- Documents are available for download for the duration of your review; questions go to the compliance owner.
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