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Partnerships

A Partner Ecosystem Built for Loyalty

When you choose Loyalty Methods and ReactorCX, you also tap into a curated partner ecosystem that expands what your loyalty program can achieve. Our partners add strategy, engagement, and rewards capabilities that complement our platform and implementation methods, so you get more coverage without adding another disconnected tool to your stack.

How We Work with Partners

Our goal is a single, coherent solution from your perspective, even when multiple specialists are involved.

One Cohesive Team

We align early with partners, so strategy, technology and engagement work as one solution. You do not have to mediate between vendors who have not spoken to each other.

Shared Knowledge and Methods

Partners have access to ReactorCX product knowledge, integration guidelines and implementation methods like ThreadSync and SafeSwitch. That means fewer surprises, cleaner delivery and better continuity after go-live.

Long Term Value, Not One-Off Deals

We look for relationships where everyone has skin in the game. That can include co-selling, co-design and shared success metrics across Loyalty Methods and our partners.

Loyalty Strategy Partners

Our strategy partners help brands define or refine their loyalty vision. We bring the platform and implementation expertise. Together, we make sure the strategy is achievable on ReactorCX and set up for long term operational success.

10+ Years of Collaboration

Grey Space Matters

Grey Space Matters is a specialized loyalty and customer strategy consultancy. Their team helps brands clarify program vision, value propositions, financial models and operating frameworks before implementation begins. 
We pair their strategic insights with our ReactorCX expertise to ensure what is designed can be delivered and supported long term. This collaboration reduces risk, increases clarity and shortens time to launch.

Strategic Through Execution

Loyalty Methods does not treat strategy as a standalone consulting exercise. Strategy is embedded directly into delivery, configuration, and ongoing operation of the loyalty program. We support strategic outcomes through platform capabilities, delivery methodology, and proven patterns from 18 years of enterprise implementations.

Program Design Through Configuration

Partners help define program vision. We translate it into configurable logic within ReactorCX: tier structures, promotion mechanics, partner economics, and regional rules. Strategy is validated through execution, not decks.

Test and Refine in Production

ReactorCX enables clients to model, test, and refine loyalty strategies using real data, real transactions, and real member behavior in production-safe environments. Validate assumptions before full rollout.

Partner Economics and Governance

Partner-specific rule sets, funding attribution, earn and burn economics, and performance reporting. Design, govern, and optimize partner strategies transparently and at scale.

Proven Patterns, Client Ownership

Our teams share proven patterns from comparable enterprise programs while ensuring you retain full ownership of strategic direction and decision-making.

Engagement & Reward Partners

Engagement and rewards partners extend how you create value and excitement for members on top of ReactorCX. They cover messaging, rewards and promotions so you can do more without bolting on one off solutions.

2 Years of Collaboration

IC Group

IC Group is a specialist in sweepstakes, contests and promotional campaigns. Working alongside ReactorCX, IC Group helps brands run high impact engagement programs that align with loyalty rules, meet compliance needs and are fully measurable.

New Partner (2025)

Mobivity

Mobivity specializes in SMS text message marketing and mobile engagement for restaurants and retail. Their SmartMessage platform delivers SMS, MMS, and RCS campaigns with industry-leading open rates and built-in attribution. Integrated with ReactorCX, Mobivity extends loyalty program reach to members who prefer text-based communication.

New Partner (2025)

CarltonOne

CarltonOne provides an industry leading rewards marketplace with a wide catalog of merchandise, gift cards, travel and experiences, backed by comprehensive fulfillment capabilities. Connected to ReactorCX, CarltonOne gives loyalty programs access to global rewards and logistics without building their own rewards infrastructure.

Analyst & Research Relationships

We maintain an active analyst relations relationship with Forrester to stay aligned with how enterprise loyalty technology and customer engagement are evolving. This helps us connect what we see in complex implementations with broader market trends and emerging best practices.

Active Analyst Relationship

Forrester Research

Forrester is a global leader in technology and customer experience research. Through our analyst relations engagement, we gain insights into evolving loyalty trends, competitive landscapes and enterprise expectations. This relationship helps us align ReactorCX capabilities and implementation practices with broader market direction and emerging best practices.

If you are evaluating loyalty platforms and want a partner that combines deep in house expertise with a curated ecosystem around it, we would be glad to walk you through what is possible. If you are a potential partner who sees a strong fit with ReactorCX, we would also like to hear from you.