Verifiably Risk-Free Transition from your Legacy System
Loyalty Methods has developed the SafeSwitchTM method and supporting toolset to enable completely risk-free, zero-downtime transitions, allowing ReactorCX to run in parallel to your legacy system, and be compared with the full production traffic and member base before you switch.
A Completely New Approach to Change Management
SafeSwitchTM is Loyalty Methods’ innovative way of making a massive enterprise change such as replacing a Loyalty system and all its integrations safely and elegantly, so it becomes a total non-event for both your staff and your customers at go-live.
SafeSwitchTM Cut-Over Process
Zero Deployment Risk
Deploy with a smile, not a scream. Say goodbye to those white-knuckle rides and hello to smooth sailing!
Zero Downtime Switch
Imagine swapping a car engine while it’s racing at full speed. Yep, it’s that cool. No downtime, just pure, uninterrupted action!
Built-in Program Rule Audit
Discover the secrets of your current production environment. Uncover with 100% accuracy exactly what’s really running in your legacy system in Production vs. what is in your Program terms and conditions.
Post-to-Pre Go-live Risk Transfer
Who wants to air dirty laundry in public? With SafeSwitchTM you get to put out ALL of the typical post-go-live fires before ever going to production.
Real Production Preview
Get a sneak peek into the future! See exactly what ReactorCX would do with ALL of your production traffic, without actually exposing your customers to ReactorCX until you feel comfortable.
Test/Debug in Production
Ever wanted to travel back in time? Now you can! With SafeSwitchTM replay you get to rewind ALL your traffic in production and re-process it as many times as it takes to fix ALL discrepancies and issues.
Built-in Perf Testing
SafeSwitchTM replay runs 5-10 times faster than your normal production traffic, so you have production proof that you can scale to at least 10-15x without any dedicated perf testing.
All of our customers to date where ReactorCX replaced a legacy system have experienced first-hand the power of this new way of thinking about enterprise change management.
Drive loyalty success with one platform
Choose the best in class solution, team and process to get there.
