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Client Case Studies

ReactorCX in Action

See how enterprise brands use ReactorCX to run loyalty at scale — from thousands of locations to billions of transactions.

Convenience Retail · North America
7-Eleven

How 7-Eleven Revolutionized Convenience Store Loyalty with ReactorCX

7-Eleven chose Loyalty Methods' ReactorCX platform to create a feature-rich, customer-centric loyalty experience that scaled across its entire North American footprint.

7Rewards Program
13,000+ stores · US & Canada

7-Eleven, the world's largest convenience store chain, needed a robust loyalty platform to power its innovative 7Rewards program across thousands of locations simultaneously.

Operate at massive scale across thousands of locations simultaneously
Deliver real-time engagement across every channel without latency
Give marketers the flexibility to launch and iterate on promotions without engineering bottlenecks
Download the full 7-Eleven case study
Including architecture decisions, performance benchmarks, and program capabilities that made 7Rewards a leader in convenience store loyalty. Fill out the form to access.
Hospitality & Gaming · United States
MGM Resorts

How MGM Resorts International Revolutionized Loyalty with ReactorCX

MGM partnered with Loyalty Methods to implement ReactorCX, transforming the MGM Rewards program across its entire portfolio of properties and services.

MGM Rewards Program
Billions of transactions migrated · Zero downtime

MGM Resorts International needed to revitalize its loyalty program to strengthen customer relationships and drive growth across its diverse properties and services.

Unify loyalty across multiple property types, POS systems, kiosks, and gaming systems
Migrate billions of transactions and millions of member accounts without disruption
Give frontline staff and marketers tools to deliver personalized, real-time engagement at scale
Download the full MGM Resorts case study
Including the integration approach, zero-downtime migration strategy, and loyalty capabilities powering MGM Rewards across its entire portfolio.
7-Eleven
7-Eleven Case Study

How Top Brands Build Loyalty That Lasts

Great consumer companies build their brands on great customer experiences. Customer experiences are only as good as the CX systems that power them, and Loyalty Methods builds the best, for the best.

7-ELEVEN

7-Eleven Powers 7Rewards with ReactorCX

WESTERN UNION

Western Union Transforms Global Loyalty with ReactorCX

MGM REWARDS

MGM Resorts International Revolutionizes Loyalty with ReactorCX