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Verifiably Risk-Free Transition from your Legacy System

Loyalty Methods has developed the SafeSwitchTM method and supporting toolset to enable completely risk-free, zero-downtime transitions, allowing ReactorCX to run in parallel to your legacy system, and be compared with the full production traffic and member base before you switch.

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A Completely New Approach to Change Management

SafeSwitchTM is Loyalty Method’s innovative way of making a massive enterprise change such as replacing a Loyalty system and all its integrations safely and elegantly, so it becomes a total non-event for both your staff and your customers at go-live.

SafeSwitchTM Cut-Over Process

Zero Deployment Risk

Deploy with a smile, not a scream. Say goodbye to those white-knuckle rides and hello to smooth sailing!

Zero Downtime Switch

Imagine swapping a car engine while it’s racing at full speed. Yep, it’s that cool. No downtime, just pure, uninterrupted action!

Built-in Program Rule Audit

Discover the secrets of your current production environment. Uncover with 100% accuracy exactly what’s really running in your legacy system in Production vs. what is in your Program terms and conditions.

Post-to-Pre Go-live Risk Transfer

Who wants to air dirty laundry in public? With SafeSwitchTM  you get to put out ALL of the typical post-go-live fires before ever going to production.

Real Production Preview

Get a sneak peek into the future! See exactly what ReactorCX would do with ALL of your production traffic, without actually exposing your customers to ReactorCX until you feel comfortable.

Test/Debug in Production

Ever wanted to travel back in time? Now you can! With SafeSwitchTM replay you get to rewind ALL your traffic in production and re-process it as many times as it takes to fix ALL discrepancies and issues.

Built-in Perf Testing

SafeSwitchTM replay runs 5-10 times faster than your normal production traffic, so you have production proof that you can scale to at least 10-15x without any dedicated perf testing.

All of our customers to date where ReactorCX replaced a legacy system have experienced first-hand the power of this new way of thinking about enterprise change management.

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Drive loyalty success with one platform

Choose the best in class solution, team and process to get there.

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