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Flexibility to Fully Address Loyalty for Multiple Industries and Lines of Business

ReactorCX provides useful, composable blocks that can be combined in many ways, giving you an expressive vocabulary to express even the most complex initiatives.

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Retail & C-Store Solutions

Fast Real-Time Solutions to Turn One-Time Buyers into Loyal Customers

It’s not just about points. Leverage the platform to offer any conceivable retail discount, with real-time best-for-customer optimizations.

  • Enable cross-sell incentives and rewards to drive fuel customers into the C-store.
  • Use frequency clubs, trip-builders, streaks and other advanced techniques to drive purchase frequency.
  • Leverage our real-time processing to print Loyalty earns on receipts, CFD and POS displays in real-time.
  • Use pay-with-points, split-pay and linked pay to make your virtual currencies more flexible and valuable.
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Hospitality Solutions

Our Solutions Cater to a Variety of Hospitality Environments

Create memorable guest stays and experiences while incentivizing ancillary spend across all your lines of business.

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Hotels & Resorts

Enhance guest satisfaction offering rewards on their stays, use of in-room services, valet parking and other add-ons. Allow flexible redemptions to be made against folio items.

Restaurants

Encourage on-property F&B spend and capture non-stay based dining revenue; connect with casual diners to put your brand first in their travel considerations.

Vacation Rentals

Increase client retention and satisfaction with loyalty programs that reward frequent visits, package purchases, and referrals.

Spa & Wellness Centers

Create unforgettable vacation memories with coalition loyalty by seamlessly connecting to local partners that can make your members feel recognized and rewarded by the entire local community.

Airline Solutions

Loyalty Methods has nearly two decades of airline industry experience.

Encourage Ancillary Activities and Spend

  • Boost ancillary revenue and passenger satisfaction by offering tailored rewards for in-flight purchases, baggage fees, seat upgrades, and partner services.
  • Leverage real-time data to provide personalized offers that align with individual travel preferences.

Family and Group Travel

  • Create exclusive family and group travel packages that include joint rewards, family seating, priority boarding, and child-friendly amenities.
  • Implement group booking incentives and family loyalty tiers that offer cumulative benefits.

Holiday and Leisure Travel

  • Enrich holiday and leisure travel experiences with exclusive vacation packages, destination-specific offers, and seasonal promotions.
  • Provide dynamic rewards for leisure activities, such as hotel stays, car rentals, and local tours, to create an all-encompassing travel experience.

Business Travelers

  • Enhance business traveler loyalty with programs featuring corporate rate discounts, fast-track security, priority boarding, and access to premium lounges.
  • Introduce a dedicated business traveler portal for managing travel preferences and tracking loyalty status.

Casino & Gaming Solutions

Comprehensive Loyalty Solutions for the Casino and Gaming World

ReactorCX powers large and compelling programs such as MGM Rewards across multiple properties, with fully integrated line of business earn/burn activities.

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Seamless Multi-LOB and Multi-Property Earn/Burn

ReactorCX advanced data models and extensibility, combined with foldering and rule optimization allow unprecedented clarity, focus and value creation across F&B, Hotel, Gaming, Spa, and Retail in the same Program.

Personalized and Trip-based Streaks and Challenges

Encourage ancillary spend and provide rewarding experiences based on your knowledge of booked trips and upcoming travel.

Integration with Gaming Systems and Partners

ReactorCX integrates smoothly with highly regulated gaming systems such as IGT Patron and Konami Synkros, as well as with Online Gaming and Sports Betting partners such as BetMGM.

Tier Status Match Challenges

Run Status Match Challenges to lure your competitor’s customers into your world of rewards and experiences.

Tier Benefits Management

Use ReactorCX benefits management to reward your high-value guests with Tier-based perks and rewards to keep them coming back.

Food & Beverage Solutions

Customized Loyalty Solutions for the Food and Beverage Industry

Our expertise helps premium restaurants, QSR, cafes, and bars allows for many tacticsthat help increase engagement, drive repeat visits and revenue

  • Leverage day-part based promotions to increase traffic at certain locations, during certain hours, during certain days of the week.
  • Leverage SKU#-level promotions to introduce new items, drive cross-sell and combo deals, or otherwise encourage very specific purchase patterns and behaviours.
  • Leverage our discounting engine, to provide a variety of flexible discounts, such as BOGO, combo discounts, package pricing, etc.
View case study

Transform Customer Loyalty in the Financial Sector with Innovative Features

Our platform offers the right tools to help differentiate your offerings and drive customer loyalty in ways that are unique to your business model.

Retail Banking

  • Enhance customer satisfaction and increase account retention with loyalty programs that reward savings, investments, and everyday banking activities.
  • Introduce gamified savings challenges and personalized financial advice as part of the loyalty program.

Credit Unions

  • Foster member loyalty with personalized rewards and incentives that reflect the values and community focus of your credit union.
  • Offer community-focused events and workshops that earn loyalty points and deepen member engagement.

Credit Card Programs

  • Boost cardholder engagement and spend with reward programs that offer points, cash back, travel perks, and more.
  • Implement tiered reward levels that provide exclusive benefits for higher spending thresholds.

Wealth Management

  • Increase client retention and satisfaction with loyalty programs that reward long-term investments and financial planning milestones.
  • Provide personalized financial planning services and exclusive access to investment opportunities for loyal clients.

Cruise Line Solutions

Make every trip a beautiful life-time memory with sophisticated ways to delight your customers.

Luxury Cruises

  • Enhance passenger satisfaction and increase repeat bookings with loyalty programs that offer points, upgrades, exclusive offers, and personalized services.
  • Provide VIP experiences, such as private dining, spa treatments, and personalized excursion planning for loyal customers.

Family Cruises

  • Boost engagement among families with reward programs that offer special promotions, family-friendly activities, and loyalty points.
  • Introduce family loyalty tiers that include discounts on future cruises, priority boarding, and exclusive family events on board.

Adventure Cruises

  • Encourage loyalty among adventure seekers with programs that reward frequent travel, offer exclusive excursions, and provide access to special events.
  • Create adventure-themed loyalty rewards such as gear rentals, guided tours, and special event access for regular travellers.

River Cruises

  • Increase passenger retention and satisfaction with loyalty programs tailored for river cruises, offering perks and special offers for scenic and cultural experiences.
  • Offer exclusive shore excursions, cultural workshops, and local dining experiences as part of the loyalty program for river cruisers.

Oil & Gas Solutions

Our Solutions Cater to a Variety of Needs Within the Oil and Gas Sector

With customers like BP, Travel Centers of America and 7-Eleven, we are well-versed in the oil and gas sector

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Fuel Retailers

  • Enhance customer satisfaction and increase repeat visits with loyalty programs that offer points, discounts, exclusive offers, and personalized services.
  • Implement mobile app integrations for easy tracking and redemption of loyalty points, and offer fuel price guarantees for loyal customers.

Convenience Stores

  • Boost customer engagement and frequency of visits with reward programs that offer discounts, special promotions, and loyalty points for in-store purchases.
  • Introduce personalized promotions based on purchase history and offer exclusive discounts on popular items for loyalty members.

Fleet Management

  • Encourage loyalty among fleet customers with programs that offer fuel discounts, maintenance rewards, and other incentives.
  • Provide dedicated fleet management portals for tracking rewards, managing accounts, and accessing exclusive fleet services.

Service Stations

  • Increase customer retention and satisfaction with loyalty programs tailored for service stations, offering perks and special offers for fuel and maintenance services.
  • Offer subscription-based maintenance plans that include routine check-ups, priority service scheduling, and discounts on repairs for loyal customers.

Drive loyalty success with one platform

Choose the best in class solution, team and process to get there.

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