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Deliver Instant Rewards with a Fast and Flexible Real-time Loyalty Engine

Leverage the power and flexibility of ReactorCX advanced rules, gamification, targetting, personalization and more!

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Drive Customer Engagement and Retention with Our Innovative Loyalty Engine

Deliver exceptional customer experiences, drive engagement, and achieve unparalleled loyalty results. Explore our powerful features and take the first step towards building a more loyal customer base.

Fast Real-Time Earn and Burn

Our loyalty platform’s real-time-first design empowers your customers with immediate satisfaction, enhancing their experience and fostering deeper loyalty.

Instant or Deferred Earn

Enable customers to earn points with every purchase, interaction, or engagement. Allow earn to be
postponed to handle return policies or encourage return visits.

Flexible Redemptions
Allow customers to redeem their points and rewards flexibly, with options for variable burn rates,rewards with points, split pay, and linked pay, across all channels.

Real-Time Notifications

Notify customers in real-time about points earned, available rewards, and special promotions, pending
expirations, etc.

Enhanced Security
Ensure all transactions are protected with advanced security measures and encryption.

Omni-Channel Integration

Consistent earn and burn experience across all customer touchpoints, including mobile apps, kiosks and web properties.

Live Analytics and Tracking

Monitor customer earning and burning activities in real-time to gain immediate insights.

Benefits

  • Actionable Insights
  • Seamless Experience
  • Enhanced Loyalty
  • Instant Feedback
  • Higher Engagement Rates
  • Improved Retention

Rewarding Engagement Beyond Purchases

Our loyalty platform extends beyond traditional purchase-based rewards, recognizing and celebrating a variety of customer interactions.

  • Referral Rewards: Encourage word-of-mouth marketing by awarding points for successful customer referrals.
  • Event Participation: Reward customers for attending events, webinars, and other brand-related activities.
  • Non-Purchase Engagements: Earn points for store check-ins, product reviews, social media interactions, and watching YouTube videos.

Global Reach with Localization, Currency Conversion, and Regional Programs

Our loyalty platform delivers at a global scale, both technically and organizationally, with the right structure and controls to manage complex programs.

  • Support multiple loyalty programs to cater to different brands, regions, or other program divisions, with optional loyalty id reuse.
  • Advanced organization through foldering allows us to balance central program management with local promotion control.
  • Reward customers in their local currency, ensuring a seamless and personalized experience across different regions.
  • Automatically convert points and rewards using real-time exchange rates, ensuring consistency and fairness.

Automate Point and Tier Expiration for Efficient Loyalty Management

Maximize the efficiency of your loyalty program with our automated point and tier expiration capabilities.

  • Define specific expiration rules for points based on your business needs and customer engagement strategies.
  • Set up automated schedules for points to expire after a certain period, encouraging timely redemption and preventing point accumulation.
  • Establish validity periods for each loyalty tier, ensuring customers maintain their engagement to retain their status.

Drive Engagement with Complex SKU-Level Promotions

Unlock the potential of your loyalty program with complex SKU-level promotions that allow for highly targeted and effective marketing strategies. Our platform empowers you to create detailed promotions based on specific product SKUs, enabling personalized offers that resonate with your customers and drive engagement.

  • Create promotions tailored to specific SKUs
  • Offer BOGO deals on specific SKUs
  • Segment customers based on purchase history
  • Set purchase thresholds for specific SKUs
Boost Your Loyalty Program with Referral and Enrollment Bonuses

Encourage customer acquisition and enhance engagement with our powerful referral and enrolment bonus features.

  • Provide customers with unique referral links or codes to share with friends and family.
  • Offer tiered rewards for different levels of referrals, motivating customers to refer more.
  • Tailor the enrollment bonuses based on customer demographics or initial purchase behavior.
  • Offer attractive sign-up bonuses to new members, encouraging immediate engagement with your loyalty program.
Boost Engagement with Streak and Challenge Promotions

Enhance customer engagement and loyalty with our innovative streak and challenge promotions. Foster
consistent interaction and create fun, competitive experiences that keep customers returning.

Encourage Ancillary Activities/Spends

Motivate additional activities and spending with targeted streaks and challenges, driving overall engagement and revenue.

Target Activity during Specific Periods

Focus on key periods to maximize participation and interaction during peak times.

Leverage Control Groups to Gauge Effectiveness

Utilize control groups to measure the success and impact of your promotions accurately.

Flexible and Progressive Bonus Options

Offer adaptable and scalable bonus structures to reward continuous customer engagement.

Drive Ancillary Incremental Sales with “Spend and Get” Streaks

Allow customers to pursue goals within your brand experience, reaping benefits over multiple interactions and time periods.

  • Encourage cumulative spend and increase customer life-time value.
  • Gamify purchases to create a continuous engagement model.
  • Orchestrate rewarding journeys into your brand value.

Spend and Get

$350 / $500
  • 4d Left

Receive 10,000 Reward Points

Engage Members beyond Individual Transactions

Boost customer engagement and loyalty with our innovative streak and challenge promotions. Encourage consistent interaction and create fun, competitive experiences that keep customers coming back.

Purchase 1

750 Tier Credits

Purchase 2

750 Tier Credits

Purchase 3

750 Tier Credits
5,000 Bonus Points

Drive loyalty success with one platform

Choose the best in class solution, team and process to get there.

Book a Demo