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Drive Engagement and Growth with the Power of ReactorCX

Leverage the Platform that Runs some of the Largest and Most Successful Programs in the World!

  • Fast Real-time Loyalty and Discounting Engine
  • Flexible APIs and Event Streaming
  • Advanced Loyalty and Discount Promotions
  • Zero downtime. All the time.
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Safely Migrated Memberships
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Migrated Historical Transactions
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Daily Processed Transactions 
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Why Choose Loyalty Methods and ReactorCX?

We bring all the components required for a truly innovative and enterprise-grade loyalty solution.

Platform

ReactorCX is a best-in-class platform powering the world’s best-in-class programs.

Purpose-built for Loyalty and CX

This is not an after-thought or an add-on to another product. It is built from the ground up for Loyalty. 

Real-time, API-first Design

Scalable speed of delivery and flexibility of integration are key design goals of ReactorCX.

Interactive Real-time Events

Drive real-time personalized experiences throughout a member journey at scale. 

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Methodology

We bring a tried and true set of tools and methodology that has been successful for nearly two decades.

Proven Success Track Record

We have never failed to deliver. Don’t take our word for it – talk to our customers.

Unique Project Management Approach

Our proprietary ThreadSyncTM methodology offers predictable, focused delivery in a complex enterprise world. 

Verifiable Zero-risk Cut-overs

Our SafeSwitchTM tooling and method delivers truly zero-risk, zero-downtime cut-overs.

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Team

Our team is passionate about Loyalty, with decades of experience and a dedication that’s hard to match.

Strong Loyalty and CX Expertise

We can help you build a differentiated and nuanced program that resonates with your members. 

Cross-industry Domain Expertise

We bring a truly diverse set of ideas and techniques stemming from our multi-industry work.

Large Implementation Expertise

We know how to operate in large and complex enterprises and get things done.

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Real-Time Loyalty Engagement Program

Flexibility via Composable and Extensible Tools
Handles Multiple LOBs and Industries

Retail and C-Store

Oil and Gas

Hospitality

Casino and Gaming

Finance

Food & Beverage

Airlines

Cruise Line

Provides Flexible Modeling

  • Polymorphic Activity
  • Non-Purchase Activity​
  • SKU-Level Purchase Detail​
  • Easy New Field Extensions
  • Model Change Propagation​
  • Rule-based Custom Events

Handles Complex Programs

  • Organize Rules with Folders
  • Test and Iterate Quickly
  • Granular Access Control
  • Custom Functions, Expressions & Events
  • Import/Export Rules b/w Environments
  • Dynamic Rule-based Segmentation

Implement with Confidence, Speed and Safety

Switch from Legacy Systems with Zero Downtime and Zero Risk. Guaranteed.

Discover the Methodology

ThreadSyncTM

Project Methodology

Discover the power of focused, parallel delivery.
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SafeSwitchTM

Cut-over Process

Switch out legacy systems with zero risk and zero downtime.
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Experienced Team

Work with top Loyalty talent with decades of experience.
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Our Customers Love Us

Loyalty Methods has been a crucial partner, providing a flexible platform and bringing an experienced team that has partnered well with BP to deliver on our initiatives with excellence and dedication.

They are experts in their ​space and provide excellent solutions, creativity and out of ​the box thinking.

LM’s focus on innovation, agility, and successful, seamless delivery has made a massive difference in our efforts​.

Drive loyalty success with one platform

Choose the best in class solution, team and process to get there.

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